Privacy Policy
Dr. Sudeep’s Pathology & Biopsy Centre
At Dr. Sudeep’s Pathology & Biopsy Centre, we are committed to safeguarding the privacy and confidentiality of all our patients. This Privacy Policy outlines how we collect, use, store, and protect your personal, medical, and location information.
1. Information We Collect
We collect the following types of information for diagnostic and administrative purposes:
- Personal Details: Name, age, gender, contact number, address, email ID
- Medical Information: Doctor’s referral, clinical history, test results, diagnostic reports
- Payment Information: Payment mode, transaction details (we do not store credit/debit card numbers)
- Location Information: We may collect your device’s location data (GPS or network-based) to provide location-based services such as identifying the nearest diagnostic center, facilitating home sample collection, and improving service accuracy.
2. Purpose of Data Collection
Your information is collected to:
- Provide diagnostic services and generate reports
- Share results with referring doctors (with your consent)
- Maintain medical records as per medical and legal standards
- Improve lab operations and customer service
- Process payments and issue receipts/refunds
- Assign home collection agents to your address based on location
- Show relevant nearby services using your location
- Enhance the accuracy of your service requests
We do not use your location data for marketing purposes or share it with third parties, except as required to deliver our services or by law.
3. Data Confidentiality
All patient data, including location information, is treated as strictly confidential. Only authorized personnel have access to your records. We do not sell, share, or rent your information to third parties for marketing or unrelated purposes.
4. Data Security
We employ appropriate technical and organizational measures to ensure your data is:
- Securely stored in our Laboratory Information System (LIS)
- Protected from unauthorized access, alteration, or disclosure
- Regularly backed up and encrypted for added security
5. Disclosure to Third Parties
We may disclose your information only under the following circumstances:
- To your referring doctor/consultant, as necessary for diagnosis or treatment
- To legal authorities, if required by law or court order
- To government agencies (e.g., CGHS) if part of an authorized scheme
6. Patient Rights
- Access your reports and records upon request
- Request corrections in case of incorrect personal information
- Withdraw consent for future communications
7. Policy Updates
This privacy policy may be updated from time to time to reflect changes in legal or operational requirements. Updated policies will be posted at the lab and on our website.
Contact for Privacy Concerns
If you have any questions or concerns regarding your privacy, please contact:
Reception Desk : +91-7080718988, +91-7234988988
Email : drsudeep16@gmail.com